It is an unfortunate fact of life that most people will encounter difficulties with either a product or service they buy. These disputes may not always involve large sums of money, but they do inevitably cause genuine stress and frustration for consumers who wish to pursue their complaint against what are often large organisations who can seem indifferent to the complaint.
There has been a great development in law to protect consumers, specifically the Unfair Contract Terms Act 1977 (UCTA) and the Unfair Terms in Consumer Contract Regulations 1999, as well as various EU laws and directives. These laws give consumers added protection that we can help you make the most of if you have been wronged in your purchase of goods or services.
To arrange an appointment to discuss with our specialist lawyers please contact our Litigation Department secretary Viki Summers.
Telephone: 01494 862226
Email:
viki@dc-kaye.co.uk